Royal Ace Online Casino Review

Owner

Ace group revenue established the casino in 2009. The group was founded in 2008 and has created a slew of online casinos since it started. However, they are not the current owners of Royal Ace casino. That privilege belongs to Virtual Casino Group. VC Group also runs the sites Dreams Casino and RingMaster Casino.

 

Games

As stated earlier, the casino sources its games from the master software developer RTG. RTG is famous for its cutting edge graphics, fast loading times, and amazing sound design. The casino has categorized its games in a manner that makes it easier for players to find.

Pokies can be found in the slots category where players are offered over 100 titles to choose from. These include classic titles like 777 as well as new titles like Halloween Treasures. However, do not think pokies are the only games offered at this casino.

Card and table games are also offered by the casino. You can find your favorite game and its variations at Royal Ace Casino. From Blackjack and its variations to Craps and Keno, you can find them all under the table games section.

However, we wish they had a bigger selection of card and table games.

Promotions

If you’re a bonus hunter or just someone looking for lucrative bonuses from a casino. Today is your lucky day as Royal Ace has got some lucrative promos you can take advantage of.

The bonuses provided by the casino include:

• • Welcome Bonus; also called the Royal bonus. This bonus rolls out the red carpet with a $4000 match bonus.
  • Wake Up a winner; Get up to 300% match bonus on deposits of $30 or higher.
  • Game of the week; This bonus gives players 50 free spins + a 250% on deposits of $250 or higher.
  • Jackpot Hunter; A limited time offer of a 275% bonus and no max withdrawals with just a $30 deposit.

Bonus Terms and Conditions apply to all bonuses above*

Security

The casino operates with a license issued by the Costa Rica Government. The site is also certified by a bunch of third-party institutions such as CDS (Central Disputes System) and Gaming labs. The casino uses encryption technology to protect users’ financial and personal data.

Methods Of Banking

If we had a complaint with the casino. It would be its very thin selection of payment options. The casino used to boast a lot of banking options. However, in recent years they have seemed to disappear. Nevertheless, you can deposit funds to your casino account via

• • Visa
  • Neteller
  • MasterCard
  • Bitcoin

For withdrawals you’ll have to use:

• • Bank wire
  • Neteller
  • Bank checks
  • Bitcoin

We are very happy to see cryptocurrency still on the list. But, we urge the casino operators to increase their number of payment options. On their banking page, they have a message that says “for more banking methods reach out to our customer support agents”. We hope this means that there are more payment options. However, we would like to see it on their page and not have to ask.

Mobile User Experience

Royal Ace takes its gorgeous site and makes it compatible with every mobile device that has a web browser. Players don’t have to worry about lags or delays when gaming on their mobile devices.

The casino has optimized its games for mobile devices. However, the selection of games you can enjoy on your mobile device is somewhat thin. On the bright side, players can make deposits and request payouts from their respective devices.

Contacting Support

The importance of proper customer service cannot be overstated. The casino gives players a range of options to contact support and get your issues resolved. First, you can go through the casino’s very Informative FAQ section. The FAQ section is divided into several sections to help players navigate through them easily.

If you’re able to find an adequate answer to your question, then you can contact a support agent via email, live chat, and a toll-free phone number. This is one of the most complete customer support options you’ll find only at the best online casinos.

Pros

• • Respectable customer support
  • Games supplied by RTG
  • Profitable bonuses
  • Secure site

Cons

• • A thin selection of banking options